End to End traceability ensures supply chain integrity, robust security and mineral supply demand for accurate ordering and forecasting, API and Integration play an important role in ensuring systems talk to one another. Older manual based applications are being replaced with cloud and blockchain secure data ledgers to track assets, monitor and alerts, reducing the opportunity of criminal activity into secondary supply chains further downstream.
Outcome: PGMEnergy developed an automation, integration and blockchain road-map to provide supply chain integrity which will help improve customer satisfaction, brand awareness & investment.
Microservices flexible architectures have replaced older Monolithic style systems which were not designed to work with the newer technologies of today like the cloud, mobile, and web applications. These older systems can be replaced in parallel, ensuring the lights stay on whilst re-imagining new customer experiences with continuous innovation, automation, lower maintenance costs and a product/platform best in class approach, providing scalability and security across the enterprise, whilst also adhering to changing regulatory requirements.
Outcome: PGMEnergy re-engineered and replaced an outdated legacy trading system which can now operate at a much lower cost, has added functionality to appeal to a wider customer base, is future proofed with micro-services flexible scalable architecture, plus step-change improvements to customer experiences with access to a wider portfolio of services and real-time data at their fingertips.
Creating and executing a detailed roadmap to hire, motivate and retain the best and creative talent so they can thrive. Address the technical process and human issues, empower ownership at a granular and enterprise level with clear KPI's to track progress, ensures teams are capturing the full value.
Outcome: PGMEnergy created detailed operational people roadmap giving direction & clarity to the work-stream leaders, with the ability to scale by up-skilling internal capability and bridging specialist skills gaps with external talent.
Organisations with mature analytics investments are achieving significant returns on business outcomes, from customer experience and strategy to product innovation. Treating data and analytics as product groups provides fast access to the entire enriched data across an organisation. There are several analytic visualisation and automation tools which accelerate and uncover valuable business insights which can be incorporated into existing products or platforms providing additional customer satisfaction and real-time growth opportunities.
Outcome: Visualisation & automation tools uncovered new insights previously not seen with raw data. Through this new lens, users created new revenue streams, partnerships and improved customer satisfaction.
Audit, Re-prioritise and roadmap applications, workflows and tools. Follow a process to consolidate, decommission, and or replace with less complex alternatives in order to become more flexible and agile, paving the way to scale. This rationalisation process is essential to focus on the systems and applications which are needed in today's context, rather than build upon older technology which does not meet customer demand.
Outcome: PGMEnergy delivered a focused & simplified set of value added applications, tools, and workflows, reducing maintenance costs, and releasing key staff for more strategic projects.
Architecting a data environment to develop a set of re-usable data products which can be easily consumed by any team or application across the organisation.
Outcome: PGMEnergy delivered improved customer experience, drove down unit cost and provided each digital and AI team with real-time access to enriched data sets which improved decision making.
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